Cancellation, Refund, and Return Policy for Dazzling Sarees

Last Updated: [11 Oct 2024]

At Dazzling Sarees, we strive to provide you with high-quality products and excellent service. If you are not fully satisfied with your purchase, please review our policy below.

1. Cancellations

  • Order Cancellation: You may cancel your order within 2 hours of placing it by contacting our customer service. After this period, we may not be able to cancel your order if it has already been processed or shipped.

2. Returns

  • Return Eligibility: We accept returns only in case of defective products
  • Non-Returnable Items: The following items are non-returnable:
    • Sale items or clearance items

3. Return Process

  • How to Initiate a Return: To initiate a return, please contact our customer service at shibankhan261@gmail.com with your order number and reason for the return.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure the return is received.

4. Refunds

  • Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Refunds will be processed within 7 business days.
  • Refund Method: If approved, your refund will be issued to the original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

5. Exchanges

  • Exchanges: We only exchange product only in case of defective

6. Defective or Incorrect Items

  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 1 day of delivery with proper 360 degree opening video of the item, and we will arrange for a replacement or refund at no additional cost.

7. Contact Us

For any questions or concerns regarding our Cancellation, Refund, and Return Policy, please reach out to us at:

Dazzling Sarees
shibankhan261@gmail.com

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